Journal ID : TRKU-02-08-2020-10960
[This article belongs to Volume - 62, Issue - 07]
Total View : 365

Title : The Knowledge Management Process at Hospital (Indonesia Context)

Abstract :

Hospital is an organization that is highly dependent on the quality of human resources, this is related to the knowledge of medical personnel. It is therefore important that hospitals can concentrate on managing this knowledge. This study analyzes the process of knowledge management of medical personnel by looking at the SECI model owned by medical personnel, and it will also be analyzed with regard to the characteristics of information technology, social interaction skills and knowledge leadership through descriptive statistical analysis of 33 hospitals in Jakarta. The results of this study showed that hospitals need to increase the knowledge acquisition of medical personnel (tacitly explicitly), in particular using information technology to support this documentation process

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