Technology Reports of Kansai University (ISSN: 04532198) is a monthly peer-reviewed and open-access international Journal. It was first built in 1959 and officially in 1975 till now by kansai university, japan. The journal covers all sort of engineering topic, mathematics and physics. Technology Reports of Kansai University (TRKU) was closed access journal until 2017. After that TRKU became open access journal. TRKU is a scopus indexed journal and directly run by faculty of engineering, kansai university.
Technology Reports of Kansai University (ISSN: 04532198) is a peer-reviewed journal. The journal covers all sort of engineering topic as well as mathematics and physics. the journal's scopes are
in the following fields but not limited to:
Citizen satisfaction describes the public opinion and perception of government service quality. In the urban area, citizen is demanding high performance of government service as private company services do. The purpose of this paper is to measure the citizen satisfaction of The National Agency of Drug and Food Control of the Republic of Indonesia (NADFC) services. In this paper, the citizen satisfaction survey was taken on 480 companies as NADFC customers in 2018. The data were analyzed using the Importance Performance Analysis (IPA) technique. The citizen satisfaction measurement was adopted from PERMENPAN RB no. 14/ 2017, which includes nine services indicators. The result showed that the service indicators in the high performance quadrant are service fee and officer attitudes. The service indicators in the high priority quadrant are complaint handling; registration requirements; and service settlement time. Officer competence; product service; systems, mechanism and procedure are in the low priority quadrant. The support facility is in the possible overkill area
Firms have displayed raising concerns in correlation to the impact of processing activities to the environment. Green supply chain management has been examined by the firm as an option to decrease the impact to environment while developing their performance. The literature recommends that research on green training, green supply chain management practices and firm performance are needed, particularly in case of developing countries. The study investigates the green training, GSCM practices, and firm performance inspected in firm that have received ISO 14000 certification. The data were analyzed using multiple regression. The result represent that green training has positive influent with GACM practices and the performance studied positively related to the implementation of GSCM practices. Moreover, the research provide theoretical and managerial approaches for other firm in Thailand by implementing GSCM practices. In addition, the research increases confidence among policy maker and managers of Thailand firm in the implementation of GSCM practices to develop firm performance